EXPERIENCE
I moved into Health IT and software development in 2011 and went on to found the Dublin Chapter of Health 2.0 in 2012. I am an Agile Certified Practitioner and have been working in Information Technology since I joined IBM in1984. I love combining my two favourite interests: health/wellness and technology.
Founder and Lead Trainer
Aug 2016 - present
After having worked in business and with startups for many years, I started this new digital marketing company. Part business coaching, I focus on helping clients use technology to grow their business. I do this through website design and development, training, and one on one consultancy. With this new role, I use my knowledge of technology, business and marketing to help startups and small businesses. I am particularly interested in helping health and wellness companies. I think there should be much more promotion of health and wellness and, if I can help with that, I will.
Health 2.0 | Dublin
Founder
Nov 2012 – Sep 2016
When this opportunity arose, I jumped on it -- founding Ireland's first chapter of Health 2.0. This organisation promotes and demonstrates innovation in ICT, health and the practice of medicine. Our members are leaders, innovators, and entrepreneurs in Irish Health.
The Health 2.0|Dublin chapter meets monthly and has almost 650 members. It is one of 100+ global chapters and is part of an international group focused on the future of health.
YouSteps
Founder
Jan 2011 – Sep 2013
In 2011, I founded YouSteps to help people find a personal path to health. This was my first software startup and I wore multiple hats -- including project manager, product owner and product manager.
I worked with the team on product design, market research, funding, product development and testing. I put together a successful feasibility study and business case. I also blogged on a regular basis and helped with the team's social media marketing efforts.
The experience I gained was invaluable -- not only in software development but in health, wellness and behaviour change. These skills have already helped me personally and are key assets professionally as well.
ACS (now Xerox)
Team Lead Capacity Planning Midrange Group
Jan 2007 – Sep 2009
I led a team of eight in a cross-functional, traditional project management role implementing capacity planning across mid-range servers based on ISO20K and ITIL standards. I was client-facing and the main contact for third party vendors.
My team on-boarded new customers to a capacity planning ITIL environment. Customers were set up for ITIL capacity planning, monitoring and reporting. We analysed their requirements, arranged hardware and software as needed (including database and network changes), prepared monthly reports and organised monthly reviews. We worked with 23 US national and multi-national clients.
As team lead, I organised procedures to streamline on-boarding time and costs which made huge improvements to the operational environment. This resulted in 30% greater client support whilst using our existing team, a 50% reduction in on-boarding labour costs, an 80% reduction in outages, and processing improvement times of 50 to 75%.
Clients received reports on time and processing errors dropped significantly resulting in improved customer satisfaction across the board.
Dave & Teri's Cookies
Director
Jan 2000 – Nov 2005
I was founder and director of this company that manufactured and sold the first packs of premium cookie dough to retailers in Ireland. We distributed to hundreds of stores across Ireland through major distribution channels.
We achieved significant growth and six figure sales by year two. We won Best in Ireland Bridgestone Awards for five years in a row and received an ISO 9000 Hygiene Award from Excellence Ireland.I oversaw all aspects of the company including Sales, Finance, Staff and Health and Safety. In 2004, I was selected as one of 20 "Winning Women" by Checkout Ireland, a major trade publication for the FMCG industry.
Waterford Institute of Technology
Computer Science Lecturer
2000 – 2001
I lectured in a course on “Training in Computers” to 4th year computer science students in the Department of Computing, Math and Physics at WIT. This course was aimed at developing skills for industry.
IBM US, Ireland, and EMEA
Systems Engineer/Large and Storage Systems Product Manager
1984 – 1998
As the Product Manager for Large and Storage systems, I was responsible for the company's S390 Server and storage revenues, marketing and sales in Ireland. I was key to reviving the S390 market and grew revenues in 1995 and 1996 by 56% and 86% respectively. I organised product launches and key marketing events and was responsible for communicating product messages internally and to customers.
Before this I was a systems engineer helping customers with ICT solutions in software, hardware and storage. I led or advised customers in product selection, implementation, project management, operations support and training.
I was one of two S390 Champions in the country and won numerous branch and regional awards. Having been identified as a technical and marketing leader early on, I was placed on the company's Executive Resources list in the US.
EDUCATION
Keeping up-to-date is important, especially in technology. I update my skills on a regular basis and am an avid reader too. I believe that Interpersonal, technical and professional skills are keys to success.
Project Management Institute
PMI Agile Certified Practitioner
November 2015
Passed the recently updated PMI-ACP exam.This certification recognizes knowledge of agile principles and skill with agile techniques.Highly agile organisation are responsive to market dynamics and complete more projects successfully than their slower-moving counterparts.
Waterford Institute of Technology
PG Dip Enterprise Development 2010 - 2011
Entrepreneurship, innovation, start-ups, funding, social media marketing.
Institute of Project Management Ireland
Diploma Project Management 2009 - 2010
Awarded Certified Project Management Associate IPMA-Level D certificate.
Waterford Institute of Technology
MS Computing in Communications Software
2005 - 2006 with Honours.
Published work: A Discussion on Policy-based Management using Context Mobility in Ad-Hoc Networking in Proc. of 1st Alcatel-Lucent/ Université d'Evry/ Telenor Seamless Service MObility Workshop (SSMO 2007) based on my dissertation.
Carnegie Mellon University
MS Public Management and Policy - Heinz School
1982 - 1984
University of Nevada-Reno
Bachelor of Science in Business Administration
1978 - 1982
REFERENCES
I am grateful for the opportunity to contribute, gain experience and work with so many talented people. I am also thankful for their kind words.
Marie Ennis-O'Connor
Social Media Consultant
I have had the pleasure to work with Teri in her capacity as founder and leader of Ireland's first chapter of Health 2.0; a role to which she brings great energy, warmth and enthusiasm. Teri has been instrumental in bringing together entrepreneurs, patients, physicians, and developers to help advance health and healthcare in Ireland through innovation. She impresses with her "can do" attitude, her attention to detail, and her personable and engaging manner.
Shana Bereznay
Sr. Manager, ITO Solution Design at Xerox Services
I have had the pleasure of working with and managing Teri. At the time she was the Team Lead for my Midrange Capacity team and used her knowledge and experience to produce results. She is a go getter with excellent project management skills and follow thru. In addition to managing her team thru many successful projects Teri was an outstanding individual contributer, professional and thorough in her work, providing excellent support to her clients. Last but not least, Teri has great interpersonal skills that allow her to communicate technical matters to audiences at all levels.
Jason Bohannon
Transition Manager at Unisys
I worked with Teri on an implementation project that was on an extremely aggressive timeline. We took a three month project and successfully implemented it in one month. Her leadership, technical expertise, and solid work ethic pushed the team, in a very positive manner, under difficult circumstances. I would gladly work WITH or FOR Teri on any project. I believe if any manager could have five of her they could conquer the world!!!
Jimmy McGibney
Lecturer in Computing at Waterford Institute of Technology
Teri is an excellent technical writer. She has repeatedly demonstrated her ability to understand complex technical details and present clearly and concisely. She also has excellent research skills.
Raymond Nunis
Capacity Planner at HP Enterprise Services
Teri brings an incredible amount of energy and enthusiasm to the table in every project I have worked on with her.
As a leader, she communicates objectives and options clearly, and is also able to play the role of coach or mentor while keeping an eye on project deadlines and deliverables.
Mike Finnigan
SBU at ACS
Teri Morris has performed her leadership role in providing capacity planning for the CarMax program with excellence. Her breath of knowledge of capacity planning in a midrange environment is outstanding. Her customer interfacing skills are excellent; communication both oral and written are outstanding. Her leadership skills and 'can do attitude' as well as her technical skills provide value add in working with the CarMax account team and directly with the client team.She has proven to be an extremely valuable resource.
Kathleen Labat
Service Delivery Manager at ACS
I have worked with Teri directly and my customer has worked with Teri on many Capacity Planning Projects. She is a tireless worker, who ensures that the customers requests are addressed. She is creative, and an excellent communitor, able to think on her feet and provide an approrpriate response.
LET'S CHAT
I'm social :D
